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Conditions of Carriage for Lufthansa German Airlines


  1. General Conditions of Carriage (Passenger and Baggage)
  2. Special Conditions of Carriage - Reservations (overbooking)

Cologne, October 1998

Publisher:
German Lufthansa Corporation
Quality and Customer Relations Management
FRA ER/Q
 
 

Table of Contents

  1. General Conditions of Carriage (Passenger and Baggage)
    Articles
    1. Definitions
    2. Applicability
    3. Tickets
    4. Stopovers and Agreed Stopping Places
    5. Fares and Charges
    6. Reservations
    7. Carriage Limitations
    8. Baggage
    9. Refunds
    10. Ground Transfer Services
    11. Service in Aircraft and Ground Arrangements
    12. Taxes
    13. Administrative Formalities
    14. Successive Carriers
    15. Liability for Damage
    16. Time Limitations on Claims and Actions
    17. Modification and Waiver
    18. Headings

  2. Special Conditions of Carriage - Reservations (overbooking)
    Articles
    1. Overbooking of Flights within Europe
    2. Overbooking of Flights outside Europe


1. General Conditions of Carriage (Passenger and Baggage)
Article I: Definitions

In these Conditions, except where the context otherwise requires or where it is otherwise expressly provided, the following expressions have the meanings respectively assigned to them, that is to say:

Baggage
means all articles intended for the passenger's use. Unless otherwise specified, it shall include both checked and unchecked baggage of the passenger.

Baggage Check
means those portions of the ticket which provide for the carriage of passenger's checked baggage.

Baggage Tag
means a document issued by Carrier solely for identification of checked baggage, the baggage (strap) tag portion of which is attached by Carrier to a particular article of checked baggage and the baggage (identification) tag portion of which is given to the passenger.

Carrier
includes the air carrier issuing the ticket and all air carriers that carry or undertake to carry the passenger and/or his baggage thereunder perform or undertake to perform any other services related to such air carriage.

Checked Baggage
means baggage of which Carrier takes sole custody and for which Carrier has issued a baggage check.

Conjunction Ticket
means a ticket issued to a passenger in conjunction with another ticket which together constitute a single contract of carriage.

Convention
means the Convention for the Unification of Certain Rules Relating to International Carriage by Air signed at Warsaw on October 12, 1929, or the Warsaw Convention as amended at The Hague, 1955, whichever may be applicable to the carriage under the contract of carriage.

Damage
includes death, injury, damages due to delay, loss or other damage of whatsoever nature arising out of or in connection with carriage or other services performed by carrier incidental there to.

Days
means calendar days, including Sundays and legal holidays; provided that, for the purpose of notification, the day upon which notice is despatched shall not be counted; and that for purposes of determining duration of validity the day upon which the ticket is issued, or flight commenced, shall not be counted.

Fare
means the remuneration approved by the competent aviation authorities for carriage of passengers on a specific route.

Flight Coupon
means the portion of the ticket that bears the notation 'Good for Passage' and indicates the particular places between which the Coupon is good for carriage.

French Gold Francs
means francs consisting of 65 1/2 milligrams of gold with a fineness of nine hundred thousandths. The equivalent amount in Deutsche Mark will be established according to the respective Conversion Order of the Agreement.

International Carriage as Defined by the Warsaw Convention
means carriage in which according to the contract made by the parties the place of departure and the place of destination, whether or not there be a break in the carriage or a trans-shipment, are situated either within the territories of two High Contracting Parties to the Warsaw Convention one or both of which have not ratified the Hague Protocol or within the territory of a single High Contracting Party not having ratified the Hague Protocol if there is an agreed stopping place within the territory subject to the sovereignty, suzerainty, mandate or authority of another Power even though that Power is not a High Contracting Party.

International Carriage as Defined by the Warsaw, Convention as Amended at the Hague, 1955
means carriage in which according to the agreement between the parties the place of departure and the place of destination, whether or not there be a break in the carriage or a trans-shipment, are sit uated either within the territories of States both of which have ratified the Hague Protocol or within the territory of a single State which has ratified the Hague Protocol if there is an agreed stopping place within the territory of another State even if that State has not ratified the Hague Protocol.

Normal Fare
means the highest fare approved for carriage in a given class of carriage.

Passenger
means any person, except members of the crew, carried or to be carried in an aircraft with the consent of Carrier.

Passenger Coupon
means that portion of the ticket which is so marked and which ultimately is retained by the passenger.

Special Fare
means a fare which is lower than the normal fare.

Stopover
which is equivalent to a break of journey, means a deliberate interruption of a journey by the passenger, agreed to in advance by the Carrier, at a point between the place of departure and the place of destination.

Tariff Regulations
means the approved regulations governing application of a tariff (fare).

Ticket
means the document entitled 'Passenger Ticket and Baggage Check' or 'Electronic Ticket' issued by or on behalf of the Carrier and includes the Conditions of Contract and Notices and the flight and passenger coupons contained therein.

Unchecked Baggage
means any baggage of the passenger other than checked baggage.

Article II: Applicability

1. General
These Conditions are the Conditions of Carriage referred to in the ticket and except as provided in paragraphs 2, 3, 4 and 5 of this Article, apply to all carriage of passengers and baggage, including services incidental thereto, performed by Carrier for reward.

2. Not Applicable to USA and Canada
These Conditions do not apply to carriage between places in the United States or in Canada or between a place in the United States or in Canada and any place outside thereof to which conditions in force in those countries apply. The conditions applicable to such carriage are available for inspection at the offices of Carrier in those countries.

 

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